A unique vacuum profile, such as a BaseVac, would warrant some common questions. BaseVac has released this series of commonly asked questions to help Dental Professionals find answers to their questions about BaseVac.
Last week we started our four-part series on commonly asked questions from BaseVac customers installing their new systems. Last week we covered issues with the initial start-up and rumble noises.
The pump works but not very well; I can only use 1 HVE
· The BaseVac system provides very powerful suction at 25” Hg, compared to the 8-12” of the other systems. When first installed, it has the power to clean years of debris from the vacuum lines. This debris can clog piping bends and amalgam separators. BaseVac has experienced buckets of debris being pulled through the lines. Clean and flush the lines completely and restart your vacuum system.
· Check all fittings and connections for leaks. Stronger suction can open cracks that would otherwise not be a problem.
· Check that the regulator valve is adjusted properly, close for more vacuum (clockwise rotation)
The pump isn’t very strong, as well as the room is hot and smells badly
· This normally signifies that the exhaust blow-off valve is not functioning properly and not letting the air out of the pump.
· Check to ensure the original BaseVac plastic or galvanized coupler was used.
· Check to make sure the exhaust valve is working properly.
· If the BaseVac system operates on incoming voltage less than 215 volts, the motor will fail over time, roughly around two years. Check the voltage and amperage to determine if the motor is failing.
I have too much suction when it is just me working
· This is because the BaseVac was shipped with the vacuum valve set at full power (25” Hg). In a small clinic, it is wise to adjust the valve to a level that works best for every situation.
· In a multiple user or heavy use clinic, the system works best set at full suction. When only one user is working, you can adjust the vacuum valve setting or open a single HVE in another suite to lower the system’s vacuum.
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Next week we will be releasing part three of this segment, discussing vacuum that comes in waves. In the meantime, should you have any questions, please do not hesitate to contact our team at 1-800-668-8736.